HERITAGE - WHAT'S IN A NAME?
When I started The Heritage Window Company all those years ago the name was carefully chosen in order to distance us from stereotype window companies and the stigma often associated with them. We specialise in replacement windows with slim line metal frames and have steadily built a solid and trusted company with service levels second to none.
Nowadays, virtually all trades use the word "Heritage" with gay abandon, but none more so than the window industry and the trade suppliers who advertise Heritage windows at unbeatable prices. Our Products are branded BenendenTM , but with the success of Internet advertising one can also find Heritage windows offered by other trade suppliers. For the discerning client preferring a bespoke service this can be most unfortunate. We hear of many dissatisfied homeowners who searched for The Heritage Window Company, but reached a trade supplier offering Heritage Windows. Their direct from the factory prices seem attractive and indeed the products are adequate, but then the problems can begin. The trade supplier passes the enquiry to a "local window company" and from there it can be disastrous with pushy, commission only sales people, sub-contract fitters on a price and non-existent after sales.
The Heritage Window Company does charge a premium for an all round quality service, so please take care when searching the Internet. If it is The Heritage Window Company you are seeking, our brand name is BenendenTM not Heritage.
Geoffrey Dolan
Chairman
The Heritage Window Company Ltd
